Can I keep my current business number?
Yes. You keep advertising and answering your existing number. Conditional call forwarding sends only unanswered calls to your Abbas Labs number.
When does the AI receptionist answer?
You choose the unanswered-call delay supported by your mobile carrier. Your phone rings first; if you cannot answer, the call is forwarded to your AI receptionist.
What does setup involve?
Create your account, receive your Australian AI number, approve the greeting and questions, then enable conditional call forwarding with your carrier.
What if the caller is unclear?
The receptionist asks a sensible follow-up question. If it still cannot confirm what the caller needs, it records the request for you instead of inventing an answer.
How do SMS summaries work?
After a completed call, you receive a concise summary with the caller's reason for calling and the details they provided, ready for follow-up.
Can I cancel?
Yes. The Starter plan includes a free seven-day trial and can be cancelled during the trial at no cost.
What about caller privacy?
Callers receive a clear AI introduction. You control the approved business information and call workflow, and sensitive requests are not guessed at.